Skip to main content

Roll With the Punches

Refund Policy

Fav

This Refund Policy applies to all services and programs offered by Roll With The Punches through https://rollwithpunch.com.

Overview

Because our offerings include digital training, coaching, and leadership services, refunds are handled differently depending on the type of service purchased. Please review the sections below carefully before completing your purchase.

Training Program Refunds

Level Up Your Leadership and other training programs are eligible for a limited refund under the conditions below.

You may request a refund within 3 days of purchase only if the training has not been started.

Training is considered started if any of the following occur:

  • You log into the training platform
  • You access any lesson, module, or video
  • You download any templates, worksheets, or materials
  • You attend any live or recorded session associated with the training

Once training has been started, no refunds will be issued.

Coaching Services

1:1 CEO Coaching is not refundable once services have been delivered.

This includes any completed coaching session or once the coaching engagement has begun. Because coaching time and preparation are reserved in advance, refunds are not available after delivery.

Leadership Operating Support

Leadership Operating Support is not refundable once services have been delivered.

This includes any facilitated meetings, execution support, planning sessions, or ongoing operational support once the engagement has started.

Non-Refundable Items

  • Coaching sessions already delivered
  • Operating support services already delivered
  • Training programs that have been accessed or started
  • Any discounted or promotional purchases unless otherwise stated

How to Request a Refund

If you believe you qualify for a refund, please contact us at support@rollwithpunch.com within the applicable refund window.

Please include:

  • Your full name
  • The email used at checkout
  • The program or service purchased
  • The purchase date

Refund Processing

Approved refunds will be issued to the original method of payment. Processing time depends on your payment provider and financial institution.

Questions

If you have any questions about this Refund Policy, contact us at support@rollwithpunch.com.